---
title: "Syncing Teams Operator Connect DID Actions"
slug: "syncing-teams-operator-connect-did-actions"
tags: ["calltower", "public"]
updated: 2026-07-30T01:27:39Z
published: 2026-07-30T01:27:39Z
canonical: "learn.calltower.com/syncing-teams-operator-connect-did-actions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Syncing Teams Operator Connect DID Actions

## Functions at the Location Level

This will affect all DIDs in all Locations

![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/img_2f8227a5d1.png?sv=2026-02-06&spr=https&st=2026-11-04T19%3A20%3A54Z&se=2026-11-04T20%3A20%3A54Z&sr=c&sp=r&sig=tZLGg9c%2BFALD3r6WN6eEsP4u37xGZRjXi6EVrr26Fx0%3D)

## Functions at the DID Level

This will affect all DIDs in the selected Location

**![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/img_e002936082.png?sv=2026-02-06&spr=https&st=2026-11-04T19%3A20%3A54Z&se=2026-11-04T20%3A20%3A54Z&sr=c&sp=r&sig=tZLGg9c%2BFALD3r6WN6eEsP4u37xGZRjXi6EVrr26Fx0%3D)**

## What the action does

- Route/License DIDs that are in Teams Admin Center *and* inside of Connect but are still showing as ‘Available’.
- Unroute/unlicense DIDs that are inside of Connect and are *not* in Teams Admin Center and are showing as ‘Unavailable’.
- If syncing at the Location level, this action will move DIDs to the correct location if they are not already there.