Incoming Call:
When you get an incoming call, you will see a bar at the top of your mobile device:

You can either "Accept" the call or "Decline" the call
Mute your mic:
To mute your mic, select the mute button:

Place the Call on Hold:
To place the call on hold, select the "..." and select "Put call on hold"

Video Call:
to start video, select the video icon:

Your video will show on the lower right hand corner (you will not be able to have a virtual background)
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