Cisco 78XX - Place A Call

Goal

The purpose of this article is to walk users through different ways to place calls with their Cisco 78XX series phone.

Resolution/Steps

Make Calls

Your Cisco IP Phone works just like a regular phone. But we make it easier for you to make calls.

Make a Call with the Speakerphone

Use your speakerphone for hands-free calling. Keep in mind that your coworkers might be able to hear your call too.

Step 1

Enter a number using the keypad.

Step 2

Press Speakerphone

Make a Call with a Headset

Use your headset for hands-free calling that won't disturb your coworker and gives you some privacy.

Step 1

Plug in a headset.

Step 2

Enter a number using the keypad.

Step 3

Press Headset

Redial a Number

You can call the most recently dialed phone number.

Step 1	(Optional)Select a line.
Step 2	Press Redial.

Make a Call with a Speed-Dial Button

You can see all the speed-dial numbers that you add in the Self Care portal. Use the up and down buttons in the navigation cluster to scroll through your speed-dial numbers, then select a speed-dial number.

Before You Begin

Set up speed-dial codes in CallTower Connect.

Step 1	Select the Speed Dials in the applications.
Step 2	Select the Speed Dial number to call.