Cisco Connect Admin - Direct To Voicemail Configuration

Conditions necessary for using ‘Ring to Voicemail’ feature

1. No phone assigned to user

2. User’s DN is not configured as a shared line on any other phones.

When you select this option, the translation pattern for the user is changed

Ring to Voicemail is not selected:
\+16055552234 2234: Rings to phone

Ring to Voicemail is selected
\+16055552234 #2234 Rings to voicemail: same as dialing #xxxx to call directly to a user's voicemail

Configure Ring to Voicemail

1. User Services

   1. Call Manager

   2. Voicecube

   3. Ctvmail or Email

2. Configure ‘Ring to Voicemail’

   1. ​Connect -- > OU à Highlight user: Voicemail Service à Voicemail Properties

   2. Check ‘Ring to Voicemaill

   3. Save