Jabber Quick Reference Guide
Last updated: by kherbert@calltower.com
Log:
Presence
Menu
Search or Call Bar
Contacts
Recent Calls
Meetings
Custom Groups
Phone Controls
Incoming Calls:
When you receive an incoming call, you can reply with a chat message, answer the call, or decline the call.
Making a call:
To call people, you can:
Enter their phone number in the search or call bar
Right-click over the name in your contact list
Select the Call icon in the chat window with the user
Call Controls:
Call controls let you do the following:
Go full screen
Show self-view
Open a keypad to enter digits
Mute your audio
Adjust volume
Access the following additional controls:
Hold calls
Transfer calls
Merge calls
Create conference calls
End calls
Presence:
This will be linked to your calendar but you can also create your presence by double-clicking on the box.
Menu:
You can access your options and preferences for Jabber to customize how our client behaves:
From the client, select Menu>File>Options
Select any tab in the Options menu to make your choices
Search or Call Bar:
Add people to your contact list by searching for them in your organization. Once they are part of your contact list, you can easily double-click on their names to start a phone call or chat.
In the client window, start typing the person’s name to search the directory, or enter the user name directly if you know it.
Hover over the name to add it to a group (You can also create a new group to add the contact to), you can start a chat or a call.
Chat Options:
In a chat you can:
Send a screen capture
Send a file
Insert an emoticon
Edit the font size and color
Add participants to create a group chat
Start a Group Chat:
Easily start a group chat with two or more of your contacts:
On a group, right-click and select Chat
Use my computer for calls:
You can tell Jabber to send calls to your computer or phone:
From your client window, open the phone controls drop-down menu
Select your preference
Forward Calls:
To avoid missing calls when you are not at your desk, you can forward calls to another phone number.
From your client window, open the phone controls drop-down menu
Select Forward Calls to and specify the phone number.