Cisco Jabber - Requirements

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Environment

Software, hardware, and network requirements for using Cisco Jabber for IM&P as well as a voice and video client

Resolution

Windows Software requirements for Cisco Jabber 11.0

Server

Software

Operating systems

  • Microsoft Windows 10 (Desktop OS x86)

    Medianet MSI and Deskphone Video capabilities are not currently supported on Windows 10.

  • Microsoft Windows 8.x, 32 and 64 bit

  • Microsoft Windows 7 SP1 or later, 32 and 64 bit

Windows Hardware requirements for Cisco Jabber 11.0

Hardware

Requirement

Installed RAM

2 GB RAM on Microsoft Windows 7 and Windows 8

Free Physical Memory

128 MB

Free Disk Space

256 MB

CPU Speed and Type

  • Mobile AMD Sempron Processor 3600+ 2 GHz

  • Intel Core2 CPU T7400 at 2. 16 GHz

  • Intel Atom

GPU

DirectX11 on Microsoft Windows 7

I/O Ports

USB 2.0 for USB camera and audio devices.

 

 

Mac Software requirements for Cisco Jabber 11.0

Server

Software

Operating systems

  • Apple OS X Mountain Lion 10.8.1 (or later)

  • Apple OS X Mavericks 10.9 (or later)

  • Apple OS X Yosemite 10.10 (or later)

Mac Hardware requirements for Cisco Jabber 11.0

Hardware

Requirement

Installed RAM

2 GB RAM

Free Physical Memory

1GB

Free Disk Space

300 MB

CPU Speed and Type

Intel Core 2 Duo or later processors in any of the following Apple hardware:

  • Mac Pro

  • MacBook Pro (including Retina Display model)

  • MacBook

  • MacBook Air

  • iMac

  • Mac Mini

I/O Ports

USB 2.0 for USB camera and audio devices.

Third Party Requirements

Third-Party Software

Requirement

Microsoft Internet Explorer

Microsoft Internet Explorer 9 or later

Microsoft Office

  • Microsoft Office 2013, 32 and 64 bit

  • Microsoft Office 2010, 32 and 64 bit

    Microsoft Exchange integrates directly with Cisco Unified Communications Manager. For more information, see the  Guides for the appropriate version of Cisco Unified Communications Manager.

Microsoft SharePoint

  • Microsoft SharePoint 2013

  • Microsoft SharePoint 2010

Microsoft 365

Cisco Jabber for Windows supports client-side integration with Microsoft Office 365 with the following applications using an on-premises Active Directory (AD) deployment:

  • Microsoft Office 2013

  • Microsoft Office 2010

  • Microsoft SharePoint 2010

Third-party calendars

  • Microsoft Outlook 2013, 32 and 64 bit

  • Microsoft Outlook 2010, 32 and 64 bit

  • IBM Lotus Notes 9 32 bit

  • IBM Lotus Notes 8.5.3 32 bit

  • IBM Lotus Notes 8.5.2 32 bit

  • IBM Lotus Notes 8.5.1 32 bit

  • Google Calendar

Network Requirements for Managed Network

Note:

Client managed firewall must support DMZ to connect to voice VLAN

Port

Protocol

Description

443

TCP 
(Extensible Messaging and Presence Protocol [XMPP] and HTTPS)

XMPP traffic to the Webex Messenger service. 
The client sends XMPP through this port in cloud-based deployments only. If port 443 is blocked, the client falls back to port 5222.

Note:

Cisco Jabber can also use this port for HTTPS traffic to Cisco Unity Connection and Cisco WebEx Meetings Server.

30000 to 39999

FECC

The client uses this port for far end camera control.

389

UDP/TCP

Lightweight Directory Access Protocol (LDAP) directory server.

636

LDAPS

LDAP directory server (secure).

3268

TCP

Global Catalog server.

3269

LDAPS

Global Catalog server (secure).

5222

TCP 
(XMPP)

XMPP traffic to Cisco Unified Presence or Cisco Unified Communications Manager IM and Presence Service.

8443

TCP 
( HTTPS )

Traffic to Cisco Unified Communications Manager and Cisco Unified Communications Manager IM and Presence Service.

53

UDP/TCP

Domain Name System (DNS) traffic.

37200

SOCKS5 Bytestreams

Peer-to-peer file transfers. 
In on-premises deployments, the client also uses this port to send screen captures.

5060

UDP/TCP

Session Initiation Protocol (SIP) call signaling.

5061

TCP

Secure SIP call signaling.

 

 

 

Network Requirements for Cloud registration

Note:

The following services are not currently supported via clound registration

CTI Deskphone control
LDAP directory search
Shared desktop from IM (shared desktop from active call, or via WebExis supported)

Port

Protocol

Description

443

SSL

All traffic for Remote registration for Jabber, Voice, and video traffic and WebEx is encrypted via SSL