Cisco Webex Calling User Portal - Set VM Pin

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{{ glossary.Webex}}-app-set-a-voicemail-pin">Webex App | Set a voicemail PIN

(Webex Calling and Calling Hosted by a Service Provider)

The first time you check your voicemail in Webex App, you're prompted for a PIN. If your administrator hasn't provided you with a PIN, you can use the steps presented here to help you create a PIN or change your PIN if you forget it at any time. While you're setting your PIN, you can also do things like personalize your greeting.

1

Sign in to your Webex Settings and select My Profile.

2

Click the "…" and select Reset Voicemail PIN.

3

Enter your New Voicemail PIN, making sure to meet the following requirements:

  • It must be at least six digits long and a maximum of 8 digits. Numbers only!

  • It must not be any of your previous five PINs.

  • It must not contain your extension number.

  • It must not contain single or groups of repeated digits (for example, 228883, 121212, or 408408).

  • Must not be a numerical sequence (for example, 012345 or 987654).

  • It must not contain numbers dialed in a straight line on the keypad.

  • It must not be the reverse order of your last PIN.

4

Re-enter your PIN in Confirm Voicemail PIN and click Save.