CT Cloud Voice - Polycom VVX 411 Web UI Provisioning

Summary:

Step-by-step guide to setting up auto provisioning on a Polycom VVX411 phone using the Web UI.

Step 1: Access the Phone's Web Interface

Connect your Polycom VVX411 phone to the network.
Obtain the phone's IP Address:
1. Press the **Home** button on the phone.
2. Navigate to **Settings** > **Status** > **Network** > **TCP/IP Parameters**.
3. Note the IP address displayed.
Open a web browser on your computer and enter the IP address in the address bar (e.g., `http://192.168.x.x`).
Log in to the Web UI:
1. Username: `Admin`
2. Password: `456` (default). If this has been changed, use the updated credentials.

Step 2: Navigate to the Provisioning Settings

Step 3: Configure the Provisioning Server

Under **Server Type**, select **HTTPS**.
In the **Server Address** field, enter the URL of your provisioning server:
1. {{ glossary.SIP}}-ps" target="_blank" rel="external noopener nofollow" class="link-https" title="https://commportal.calltower.com/sip-ps">https://commportal.calltower.com/sip-ps
Leave the **Server User** and **Server Password** fields default unless specific credentials are required by the provisioning server.

Step 4: Enable Auto Provisioning

Step 5: Save and Restart

Click the **Save** button to apply the changes.
Reboot the phone:
1. Navigate to **Utilities** > **Reboot Phone** and confirm the reboot.
2. Alternatively, physically power cycle the phone by unplugging and re-plugging the Ethernet cable.

Step 6: Verify Provisioning

After the phone reboots, it should automatically connect to the provisioning server and download its .
Confirm successful provisioning by checking the phone’s line registration:
1. Navigate to **Status** > **Lines** in the Web UI or phone menu.
2. Look for a successful registration or active line status.