Goal
This guide will walk through building a new Outlook Profile.
Steps
Close Outlook by clicking the X in the upper right corner, or selecting File > Exit
Close Skype for Business by changing the Presence to Exit
Open the Control Panel.
Note:
This will vary depending on your operating system
In the Search Control Panel type "Mail"
Select the option Mail (Microsoft Outlook 20XX) (XX-bit) A new window titled Mail Setup - Outlook should open
Select Show Profiles. A new window titled Mail should open
Click the Add... button
Choose a name for the new profile and select OK. A New windows should open.
Note:
Depending on version of Office, the experience will vary.
Enter the email address and Password. When complete, select Next
Once the account has completed successfully, select Finish. This window should close returning you to Mail
Select the option Always use this profile. In the drop down menu, select the newly created profile and click Apply.
Select OK and this window will close.
Open Outlook, A message should appear Configuring Outlook for first time use.
What's Next
Outlook will contact the email server and populate emails. Depending on the size of your mailbox, this can take several minutes. If you receive an error at any point, contact your email service provider for assistance.