How to add a simple Voicemail to a Teams AA
Goal:
You will learn to add a Voicemail Box to a Teams AA/queue when selecting an Option. You will not need a user account or DID. You will require either an O365 Group or Distribution List.
RESOLUTION/STEPS:
Within the Teams AA/queue Select Voicemail from the drop down list.
Select either a Distribution List or an O365 Group. You can also select transcription here if you would like to.
That's it! Easy!
Office 365 Groups are Voicemail enabled by default.
Benefits are that it’s free and easy because it doesn't require a user account or DID.
Drawbacks are that you cannot customize the Voicemail message. It’s very generic, and doesn’t even say the username of the group.