MS Teams - Mute/Unmute

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Summary:

During a conference call or phone call, participants are able to mute their line so there is minimal background noise on the call. The best method of keeping the call noise-free is for all participants to mute their landlines while they are not speaking. There are a few ways to do so.

Muting:

There are a few ways to mute your mic on a call or a conference call. 

  • Conference call:       

    • Press the microphone icon in the Teams Meeting

  • Desktop Phone:

    • Press the microphone icon on the phone (It will turn red when you are muted)

    • Select the icon button on the screen (this will either be a touch screen or a button next to the icon)

    • Press *6 on the dial pad

Unmuting:

There are few ways to unmute your mic on a call or conference call. 

  • Conference Call:

    • Press the microphone icon in the Team Meeting

  • Desktop phone:

    • Press the microphone icon on the phone 

    • Select the icon button on the screen (this will either be a touch screen or a button next to the icon)

    • Press *6 on the dial pad

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