Environment
Need to be a hosted Call Manager Custer. The phone must also be built in Connect as a VPN – Enabled phone. It is best to first stage the phone on Voice, Data, and then Wi-Fi.
Resolution
Step 1
Go to Wi-Fi Client Setup
Ø Press the Settings “Cog Wheel” button as seen below:
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Go to Admin Settings > Network Setup > Wi-Fi Client Setup
Step 2
Set “Wireless” and “Wi-Fi sign in access” to “On”
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Step 3
Set Your Networks SSID
This is dependent upon the Wi-Fi Network the phone is connecting to.
Step 4
Select the Security Mode
You will “Select” either WEP or PSK (Pre-Shared Key). Once selected you will enter in the Wi-Fi password.
Phone then should attempt and connect to the VPN and Register.
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