Summary:
Webex Go extends Webex Calling to the built-in dialer of an end user’s phone, by leveraging eSIM technology. Once Webex Go eSIM has been activated successfully, end users will have a Webex branded mobile network, dedicated for business calling on their device.
Overview
Webex Go is a truly mobile-centric solution that brings together the native mobile phone experience with business calling features that also tie into the broader Webex collaboration functionality.
Webex Go calls are made using the familiar native mobile phone dialer rather than through a calling app. Business calls are routed over a standard mobile voice network rather than over a mobile data network or via a WiFi connection. This provides business-grade call quality and security to support a variety of use cases where mobile calling is the most convenient – or even only – option.
Benefits
Convenience of using mobile phone built-in dialer for business calls
Flexibility of making and answering business calls from anywhere
Privacy of personal identity by using business phone number on mobile built-in dialer
High call quality with the use of cellular voice network
Availability of enterprise-grade calling features such as extension dialing, business voicemail, call recording and more
Single business number across Webex devices, Webex App, Webex Go, and unified view of user presence across these endpoints
Use Webex App to elevate an in-progress Webex Go call to meeting and more.
Global Availability
Austria
Belgium
Denmark
France
Germany
Ireland
Isle of Man
Italy
Luxembourg
Mexico
Poland
Spain
Sweden
Switzerland
United Kingdom
United States
Prerequisites for Webex Go
Webex Go is considered an add-on by Cisco and must be used in conjunction with a Webex Calling Professional or Webex Suite license.
Available to users on Webex Calling in the U.S. region and U.S. locations
Supported on unlocked, eSIM compatible mobile phones
Caveats
Flex Only Licensing
Voice Only integration. DOES NOT include messaging/SMS.
Potential roaming charges may apply for call outside of "Home Countries." Details can be found at: {{ glossary.UC}}.solutions/Cisco/Cisco_Webex/Cisco_Webex_-_Mobile_Dialer/Cisco_Webex_-_Mobile_Dialer_Rate_Details">https://www.uc.solutions/Cisco/Cisco...r_Rate_Details