CUSTOMER PREVIEWA Fresh Look Is Coming to Connect A first look at the updated experience currently being tested Explore side-by-side views of six key areas: Dashboard, Menu/Sidebar, Users, Locations, SIP Trunks, and DID List. Target release window: December 2026 This is an early preview. Final designs, labels, availability, and timing may change as testing continues. |
01 Compare | 02 Discover | 03 Prepare |
What to Expect
Connect is getting a refreshed user interface designed to provide a more modern, consistent experience across commonly used areas of the portal. This preview focuses on visual changes and navigation patterns, not on announcing new functionality.
Important preview note The updated interface is still being tested. Screenshots and descriptions may not match the final released experience. Access to individual sections may vary based on services and permissions. |
How to Use This Sneak Peek
Review the current and updated screens side by side.
Use the callouts to orient yourself to the refreshed layout.
Look for familiar tasks presented with updated styling, spacing, and organization.
Watch future customer communications for confirmed release details.
Preview at a Glance
Section | What this preview highlights |
Dashboard | Home page layout and high-level account overview. |
Menu/Sidebar | Navigation menu, sidebar structure, and access points. |
Users | User list and user-level workspace. |
Locations | Location list and location-level navigation. |
SIP Trunks | Trunk list and configuration workspace. |
DID List | Telephone number inventory view. |
01 EXPERIENCE PREVIEW
Dashboard
Preview the refreshed Dashboard experience, including the main landing page and high-level account summary areas.
CURRENT EXPERIENCE - DASHBOARD |
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UPDATED EXPERIENCE - DASHBOARD |
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Figure 1. Current and updated Dashboard screens.
What to Notice
1 A refreshed landing page view | 2 Clearer visual hierarchy | 3 Consistent styling across the portal |
alt text: Stacked comparison of the current and updated Connect Dashboard screens.
02 EXPERIENCE PREVIEW
Menu/Sidebar
Review the updated Menu navigation experience, including the menu structure, sidebar layout, and key entry points.
CURRENT EXPERIENCE - MENU |
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UPDATED EXPERIENCE - MENU |
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Figure 2. Current and updated Menu/Sidebar screens.
What to Notice
1 Updated navigation structure | 2 Clearer section grouping | 3 Consistent access points |
alt text: Stacked comparison of the current and updated Connect Menu and Sidebar screens.
03 EXPERIENCE PREVIEW
Users
Review the updated user experience, including the main list and the way user-level details are presented.
CURRENT EXPERIENCE - USERS |
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UPDATED EXPERIENCE - USERS |
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Figure 3. Current and updated Users screens.
What to Notice
1 A refreshed presentation of the user list | 2 Updated actions and controls | 3 A consistent look across user pages |
04 EXPERIENCE PREVIEW
Locations
See how location information and location-level options appear in the refreshed Connect experience.
CURRENT EXPERIENCE - LOCATIONS |
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UPDATED EXPERIENCE - LOCATIONS |
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Figure 4. Current and updated Locations screens.
What to Notice
1 A modernized location grid | 2 Updated location navigation | 3 Consistent spacing and hierarchy |
05 EXPERIENCE PREVIEW
SIP Trunks
Compare the current trunk workspace with the modernized experience being tested.
CURRENT EXPERIENCE – SIP TRUNKS |
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UPDATED EXPERIENCE – SIP TRUNKS |
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Figure 5. Current and updated SIP Trunks screens.
What to Notice
1 A refreshed trunk list and detail view | 2 Updated trunk actions and settings | 3 Consistency with other sections |
alt text: Side-by-side comparison of the current and updated Connect SIP Trunks screens.
06 EXPERIENCE PREVIEW
DID List
Preview the refreshed DID inventory used to find and review telephone numbers.
CURRENT EXPERIENCE – DID LIST |
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UPDATED EXPERIENCE – DID LIST |
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Figure 6. Current and updated DID List screens.
What to Notice
1 A modernized number inventory grid | 2 Updated filters and actions | 3 Consistency with Users and Locations |
alt text: Side-by-side comparison of the current and updated Connect DID List screens.
Getting Ready
No action is required based on this preview. As release approaches, look for confirmed timing, final visuals, and readiness guidance.
Continue using Connect as usual The current experience remains available until the updated interface is released. |
Share the preview Help your Connect users become familiar with the direction of the refreshed experience. |
Watch for confirmed updates Future communications will provide final release details and supporting guidance. |
Preview disclaimer: Final designs, functionality, availability, and release timing are subject to change.