What is Voicecube?
Calltower has a suite of proprietary services we've labeled as "Voicecube". Voicecube is used specifically with legacy Calltower Cisco customers. Voicecube is managed by the DEV team.
What services comprise Voicecube?
The services provided by Voicecube are:
Voicemail
Message Waiting Indicator lights
Paging
Auto Attendants
Remote Notification
Find Me Follow Me
Voicemail to Email
Voice to Text
911 location (when users have multiple phones at multiple locations)
Hunt Groups
Call Forwarding
Troubleshooting Voicecube
When there is an issue with a Voicecube service, you will find an associated article on troubleshooting that specific service. If the issue persists after following the troubleshooting in the article, you will escalate to the DEV team for further investigation.