GOAL:
Provide direction in downloading CT Cloud Communicator Desktop and Mobile
CASE DISPOSITION:
The internal field for support to use to verify related tickets are dispositioned correctly. Formatted conditionally in the article for Community and Pro Members. Should include the following:
Case Record Type: MACD
Department: Support
Type: AMC (Add, Move, Change)
Product: Metaswitch
SubProduct: Software/Client
Issue: Mobile Client
Sub Issue: Other
Other Issue: Downloading CT Cloud Communicator
Priority: Standard unless requested Expedite by the customer.
Severity: N/A
Urgency: N/A
RESOLUTION/STEPS:
Below are steps on how to download both the desktop application and the mobile application.
Browse to: https://commportal.calltower.com
Sign in with your credentials.
Navigate to the Downloads link in the lower right-hand corner:
Select either the On your Computer option or the On your Mobile/Tablet option:
Select the appropriate operating system. You will be directed to the corresponding download link.