CT Cloud Voice Admin
There will be two portals you will use to manage your users, phones, departments, hunt groups and auto attendants. As a rule of thumb, you will create in CallTower Connect admin portal and manage in business group admin portal(BG admin). First, you will log into CallTower connect admin portal, when needing to manage, there will be a single sign on to BG admin. Below are the links to both portals:
CallTower Connect Admin Portal: https://connect.calltower.com/connect
Business Group Portal: https://commportal.calltower.com/
Click HERE to view a document that lets you know what you CAN and CAN NOT do as an admin in CallTower Connect
After each CallTower Connect release, it's important to clear your cache: Clear Cache
Click HERE to view a document on connectivity requirements
Click HERE to view how to read your bill
Click HERE to manage users
Click HERE to view a document on add, manage phones
Click HERE to create a Hunt Group and Click HERE to manage Hunt Groups
CT CLOUD ADMIN TRAINING VIDEO
CT Cloud Voice User Guides
CT Cloud Voice User Guide: https://www.uc.solutions/CT_Cloud/CT...tart_Guide_PDF
CT Cloud Voice User Mobile Guide: https://www.uc.solutions/CT_Cloud/CT_Cloud_Voice/CT_Cloud_Voice_User/CT_Cloud_Voice_User_-_Communicator_Quick_Guides/CT_Cloud_Voice_User_-_Mobile_Quick_Start_Guide
CT Cloud Voice User Password and Pin Guide: https://www.uc.solutions/CT_Cloud/CT_Cloud_Voice/CT_Cloud_Voice_User/CT_Cloud_Voice_User_-_Communicator_Quick_Guides/CT_Cloud_Voice_User_-_Password_And_PIN_Management
CT Cloud User Guide Calling and receiving: CT Cloud Communicator calling and receiving.pdf