Goal
The purpose of this article is to help users understand how to join active calls on your Cisco 79XX phone.
Resolution/Steps
Joining Calls Steps:
You may want to bring the two calls together. To do so, highlight the line that is currently on hold using the up or down arrows on the scroll button. Then select the Join soft key, joining the two calls together into one conversation.

Common Issues/Related Articles
Factory Reset:
7940 and 7960: Cisco - Phone: 7940 and 7960 Factory Reset Procedure
7942 and 7962: Cisco - Phone: 7942 and 7962 Factory Reset Procedure
7945, 7965, and 7975: Cisco - Phone: 7945, 7965, 7975 Factory Reset Procedure
79XX Features:
